When dealing with property transactions we know that from time to time things don’t always go as smoothly as we’d hope, however, we are committed to resolving your issues, where possible and improving our standards to make our customer's experience the best it can be.

To find out how to lodge a formal complaint, please download the relevant complaints procedure document.

 

Complaints procedure for Lettings Click Here.

Complaints procedure for Sales Click Here.

Complaints procedure for New Homes Click Here.

Complaints procedure for Property Management Click Here.

Complaints procedure for Estate Management Click Here.

Complaints procedure for Land and Commercial Click Here.

Complaints procedure for Start Financial Services Click Here.