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Lauren Burkin
Residential Tenants
Lauren has over 20 years experience of residential lettings at the Acorn Group. She is fully Arla-qualified, and has a detailed knowledge of the rental market from first time renters to experienced landlords.

Go ahead, ask Lauren anything!

Note: any questions subsequently used on our FAQ page are completely anonymised.

Questions Recently Answered by Lauren

Q.

What is a break clause?

A.

A break clause is a provision in a lease which enables either the landlord or the tenant, or both, to end the lease early.

Q.

Who do I contact regarding a maintenance issue out of hours?

A.

Let only and Let and Rent Collection (managed directly by the landlord, this means all maintenance would need to be reported directly to the landlord)

Fully managed – This means the landlord has opted for Acorn to manage the full tenancy. All out of hours emergencies will need to be reported to the emergency line, simply by contacting Acorn property management. All calls will be diverted to the out of hours team if the call is made before 7:45am or after 6:15pm.

Acorn & Langford Russell properties: 020 8315 6909
John Payne: 020 8318 0243

Q.

Can I change the current utility provider?

A.

This can be changed during your tenancy and we recommend that you update either your landlord or agent for their records.

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